About

As a gigging guitarist myself, I know just what a difference it makes to play an instrument that is set up well, but it wasn’t always this way;

As a teenager in 1992, I finally got my first guitar and was immediately hooked, but was almost equally frustrated. It would regularly break strings (cheap saddles…), go out of tune and so on. Being the curious type, I would take it all apart, read reference books from the library (remember those?) learn how it all worked and rebuild it with small changes. I did this many, many times over the first couple of years and as my interest grew, so did my skill set and my desire to know more.

I began to work on friends’ and band members’ guitars and would often get feedback along the lines of ‘it’s the best it’s ever been’, or ‘it’s never played this well’ and I realised that perhaps I had a bit of a flair for it.

I’ve now worked on a huge number of guitars, everything from basic setups on modern instruments to full recommissions on vintage guitars and I take a great deal of pride in my work and attention to detail.

I class myself very much as a skilled guitar tech, rather than a luthier per-se, though I have made a number of guitars in the past. I will always be honest about what I think needs doing and also if it’s a job that is not in my remit, so drop me an email here or via the Contact Askem Guitar Works page and let’s get your guitar playing beautifully.

You can also follow and message me on Instagram and Facebook

5.0
Based on 13 reviews
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Adam Barton
16:27 27 Jun 25
Ben serviced my Epiphone to deal with a problem of breaking strings too frequently, as well as a couple of other niggle, and he’d attended to everything within 24 hours. Lovely guy too!
Marc Vianello
17:48 21 Jun 25
Ben is super friendly and very professional and being a guitarist himself really understands how to set a guitar up and get it right credit where credit is due I would highly recommend Ben 100% will be using Ben again thank you
Bob L
22:13 13 Jun 25
For my 21st b’day, my mam and dad bought me a gorgeous custom made guitar that previously belonged to my guitar teacher, lead guitarist with a mega popular Yorkshire band, New Jersey Turnpike. A million years later, Ben worked his magic restoring it. It’s never sounded better and he did an AMAZING job. I am in awe. Xx
Stephen Christopher
15:55 13 Jun 25
Ben did a superb job in setting up my Taylor 712ce. I can thoroughly recommend him
MrJTD1999
13:04 04 Jun 25
Ben was quick in identifying and fixing the issues with my guitar and was very knowledgeable. He took the time to explain things in specific detail- which was greatly appreciated as I now know more about how the guitar is put together and how to maintain it. My instrument now plays far better! Would highly recommend his services and will be using them in the future.
Response from the owner 13:34 04 Jun 25
Thank you!
Stephen Newing
14:08 17 May 25
Took my acoustic guitar to Ben just needing some adjustment to pickup. Did all this with new strings and clean up of fret board within 24 hours which is superb. Really nice guy as well, so will definitely use again if I ever need work to my guitar again 👍
Response from the owner 10:03 19 May 25
Thanks Stephen, great to meet you.
NC Channel
13:32 30 Apr 25
I’d struggled for a year or so with various setups of my Ibanez JSM100 before taking the guitar to Ben. Ben investigated and discovered several problematic frets, sending me a video demonstrating what he’d found. Ben completed a full setup and sent a series of photographs of the work in progress. Guitar is now plays and sounds great. Very pleased with the work carried out by Ben and can highly recommend.
Response from the owner 16:19 01 May 25
Thanks very much, great to meet you.
Martin Ford
22:33 03 Mar 25
Ben was great, refretted my strat + (can be seen on the Instagram page) and set up my partscaster. They play great. Great communication. Nice guy to do business with. Would do business again. David Ford.
Response from the owner 23:19 10 Mar 25
Thanks very much David.
Jake Jackson
14:38 03 Dec 24
Ben was brilliant! Knowledgable, helpful and friendly. Went above and beyond, discussed all areas of the process with care & attention and my acoustic guitar has come back very happy indeed!
Will be heading back, without doubt, when I need his skills again.
Response from the owner 10:20 04 Dec 24
Thanks so much Jake, it was a real pleasure to meet you.
Kevin Smith
20:17 02 Dec 24
I was referred to Ben to sort out a small issue with a used Gretsch I’d purchased. As I was travelling the same day he dealt with the issue quickly & efficiently.

First class service.
Response from the owner 13:57 03 Dec 24
Thanks very much Kevin, nice to meet you.